Warranty
Disclaimer of Warranty
NiteRider® Lighting Systems are engineered for maximum performance and durability. We proudly warranty all NiteRider® products against defects in materials or workmanship.
NiteRider® distributes its products exclusively through its network of authorised dealers. Any products purchased on eBay or similar online auction outlet will void the manufacturer’s warranty.
NiteRider’s warranty is non-transferrable for lights purchased second hand. The customer claiming warranty must be the original owner and is required to provide the receipt/ proof of purchase.
Since no NiteRider® product is indestructible, the Limited Lifetime Warranty does not cover damages attributed to or resulting from normal wear and tear, abuse or alteration.
Duration of Warranty
- Limited lifetime warranty: Covers any defects in mechanical components (housings, covers, mounts and fasteners) and LEDs
- 2-year warranty: Printed circuit boards, switches and AC adapters
- 1-year Warranty: Rechargeable battery cells
Warranty Claim Requirements
- To obtain warranty service, it is preferable to have your original sales receipt. Systems returned without a sales receipt will have the warranty begin on the date of manufacture.
- Fill out and submit a warranty contact form to the NiteRider UK Customer Service Department to obtain a Return Merchandise Authorisation (RMA) number.
Customers must obtain an RMA number before sending product to NiteRider®. The RMA number must be prominently displayed on the outside of your package.
3. Return the defective product, freight prepaid and insured to NiteRider®. The product must be properly packaged to prevent damage in transit. For more information about the warranty process, please refer to the Warranty section of the FAQ page.
Fill out a warranty contact form here